Cancellation Policy

Studio Policies • Late Arrivals: Please notify us if you are running late. Appointments may be subject to cancellation or rescheduling if you are more than 15–20 minutes late. • Deposits: A $20 non-refundable, non-transferable deposit is required for all services. This deposit will be applied toward your total service cost. • Restroom Access: There is no restroom available inside the studio. The closest restrooms can be found within the office building or nearby facilities. • Preparation: Please arrive with a clean, makeup-free face for all esthetic appointments. If additional cleansing is required (e.g., makeup removal for lash services), a mini facial fee may be added. • Guests & Comfort: For your comfort and ours, please dress comfortably. Guests are not permitted unless prior approval is given before the appointment. • Cancellations & Rescheduling: Cancellations must be made at least 48 hours in advance. Cancellations made after this window, or missed appointments without proper notice, may result in a charge of up to 50% of the service total. Rescheduling requires a new deposit.